Shipping Policy

Hoy Cigar Company currently only ships to Kansas and Missouri, however, we are planning to expand. As we expand and begin shipping to additional states the following shipping policies will automatically be implemented if not already in effect.

Weather delays, mechanical delays, fraud verification, age verification, and other issues are beyond our control and could potentially delay orders. Check the UPS and USPS websites for more information.

ADDITIONAL SHIPPING INFORMATION

  • Oversized shipments weighing more than 10 lbs. may take up to 5 business days for standard delivery.
  • Hoycigarcompany.com does not ship outside of the US or its territories, except for APO addresses.
  • All orders sent to a PO box must be shipped via a USPS method.
  • All orders sent to a US military base must be shipped via USPS Priority Mail.
  • All North Carolina orders containing tobacco products are subject to current tobacco laws and taxes, which will automatically be added to your invoice. Remittance of taxes on orders shipped outside of North Carolina is the responsibility of the purchaser.
  • Flammable/hazardous items must be shipped UPS Ground.
  • UPS business days do NOT include Saturdays, Sundays, or holidays.
  • USPS business days do NOT include Sundays or holidays.
  • Little Cigars and Filtered Cigars can only be shipped by USPS.
  • California and Delaware require adult signature for package delivery.
  • All shipments Freight on Board (FOB) Burlington, NC. Risk of loss is on the Purchaser during transport and shipment. Title to, and ownership of all goods passes from Seller to the Purchaser in Burlington, North Carolina, and the Purchaser takes all responsibility for the shipment. By arranging for transportation of the goods, Seller is providing a service to, and acting on behalf of Purchaser. By utilizing this service from Seller, Purchaser is representing that he/she is acting in a fashion compliant with his/her local and state laws regarding the purchase, transportation, and delivery of the goods. The Purchaser represents that he/she is of lawful age and has obtained any required permission, paid any required fees, is working through properly licensed intermediaries where required, is legally entitled to take possession of the goods and is legally entitled to take quantities ordered.
  • After three unsuccessful delivery attempts, UPS will return your package to Hoycigarcompany.com. All return freight charges will be passed on to the consumer.

 

South Dakota & Utah

Hoycigarcompany.com does not ship products to South Dakota and Utah. 

 

SALES TAX INFORMATION

Hoycigarcompany.com is required to collect sales tax in certain states including Alabama, Arizona, Arkansas, California, Colorado, Connecticut, District of Columbia, Florida, Georgia, Hawaii, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Nebraska, Nevada, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, Rhode Island, South Carolina, Tennessee, Texas, Vermont, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.

Hoycigarcompany.com is not required to collect sales tax in Alaska, Delaware, Missouri, Montana, New Hampshire, and Oregon.

Local taxes collected where applicable.
 

TOBACCO TAX INFORMATION

Hoycigarcompany.com collects excise tax on your purchases when required by law.

Maryland
The state of Maryland imposes an excise tax on all tobacco products sold by online retailers to Maryland adult consumers. For more information, please see Maryland House Bill 1301

Ohio
The state of Ohio imposes an excise tax on all tobacco products delivered to Ohio adult consumers. For more information, please see Ohio Code 5743.62.